Galen’s Interface & Reporting Team had a full house in Boston this past Wednesday, hosting eight interface analysts from four healthcare organizations throughout the country, as part of Galen’s second hosted technical workshop. The training covered the topic of building and maintaining interfaces within the Allscripts Interface Engine. The group covered AIE monitoring and troubleshooting, AIE interface development, Allscripts PM registration and scheduling interfaces, charge and patient inbound interfaces, and eligibility interfaces as well as the underlying PM/AIE data model. The best part of the day was the interaction and collaboration that occurred between the different healthcare organizations that attended the training. There were discussions of the APM/AIE Mirror approach, approaches to resolving errors they saw in their own environments, best practices for building new interfaces and trading ideas for customizations for user-defined fields. Moreover, it was very rewarding to be provided unsolicited feedback by one of the attendee’s, reaffirming Galen’s..
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